If Your COO Is Solving Every Fire, They’re Not Leading the Organization
Fernando MirandaPublished on: 13/10/2026
Multi-shop COOs can become trapped as the company's highest-level firefighter instead of building capable store leaders. This article explains why the COO's job is to create leadership capacity and solve recurring systems problems.
COO leadershipmulti shop operationsfirefightingleadership capacitystore manager development